What Is the Digital Customer Experience and Why Does it Matter?
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What Is the Digital Customer Experience and Why Does it Matter?
In today's world, customers can interact with your brand through a myriad of channels and devices, both online and offline. Katelyn Goerke, senior digital marketing strategist at Northwoods, explains why today's non-linear sales funnel makes it so important to understand all potential touchpoints customers can have with your brand and to create ...
2.3K viewsOct 8, 2021
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