Dr Gulzar Singh explains why data issues in banks rarely surface as technology outages but instead emerge when institutions are asked to explain outcomes under scrutiny ...

When expensive technology fails, it’s not just a small mistake,it’s a jaw-dropping disaster that can cost a fortune. In Expensive Technology Fails That Cost a Fortune and Left Everyone in Shock, we ...

Trust determines whether customers will continue to use the digital service or even refer their friends to use it too. [Courtesy] Someone recently said that the thing they fear most is internet ...