Most softphone deployments (50%) provide an adjunct to the existing desktop phone, but in 34% of cases, the softphone is the only phone. This scenario is most common in the contact center, and for ...

Discover how switching to a softphone system can save you time and money. Enhance communication through increased calling flexibility. Softphone functionality allows tablets, laptops, and mobile ...

Last week I discussed the issue of using cell phones to replace desktop phones. Since just about everyone has a cell phone, why not cut telecom costs by allowing employees to use their cell phones ...

If you want the softphone to be always-on, as is true of hard phones, then your electrical energy bill will suffer. If you are considering the elimination of the hard phone for the softphone, you may ...

TAMPA, Fla.--(BUSINESS WIRE)--TieTechnology, today announced the official launch of the Jeannie Business Grade Softphone System—a transformative phone solution designed to seamlessly integrate with ...