Reverse logistics is the process of moving goods from their typical final destination (the consumer) back upstream in the supply chain for various purposes such as returns, repairs, recycling, or ...

The holiday shopping season is in full swing, with Christmas just 19 days away. All that shopping also means that retailers will deal with returned merchandise. This is part one of a two-part story on ...

For years, retailers have seen product returns as a headache, or just another cost of doing business. The logistics required for returns needs a different approach and mindset from that of regular ...

Returned items cost U.S. companies $816 billion in 2022 and added 9.5 billion lb. of waste to landfills. Small fleets and owner-operators can pick up more freight during downtimes by helping retailers ...

Logistics professionals navigating their path forward face challenging market conditions, an evolving regulatory environment, a rapidly changing technology landscape, and an increasingly competitive ...

Sylvia Ng is CEO of ReturnBear, a platform for e-commerce reverse logistics, making returns better for brands, customers and the planet. As soon as fall hits, I’m already thinking about the holidays.

When you order a pair of sweatpants online and don’t want to keep them, a colossal, mostly opaque system of labor and machinery creaks into motion to find them a new place in the world. From the ...

Holiday returns are projected to increase 11% year over year as return deadlines from Amazon and Walmart pass, intensifying the reverse logistics surge. Returns are expensive, costing retailers about ...

This is an excerpt of the original article. It was written for the January-February 2024 edition of Supply Chain Management Review. The full article is available to current subscribers. Back in 2019, ...

The challenges of reverse logistics are many, but perhaps none is bigger than the challenge of overcoming the fragmentation of the industry. According to data from the Reverse Logistics Association ...

AI-driven digital freight matching platforms are transforming the brokerage landscape, helping shippers and carriers automate workflows, boost utilization, and navigate the lingering freight recession ...