With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

The latest smart meter installation data for Great Britain reveals a slowdown in deployment. Suppliers have been tasked with providing three in four households with smart meters by the end of 2025 – ...

New rules affecting all households with a smart meter will come into force next week. Some customers will be eligible for a £40 compensation payment as part of new smart meter rules that kick in on ...

UK government plans new obligations for energy suppliers as smart meter deployment slows in Great Britain. Annual additions to smart electricity meter total have fallen each year since 2021. Binding ...

A cross-party committee of UK members of parliament has warned that 7 million electricity and gas smart meters are going to stop working in Great Britain. What will this mean for energy customers? Why ...

Households facing long delays in getting a smart meter fitted with automatically get £40 compensation under rules that come into force next month. Customers can also get the same amount if a meter ...