Smart Communications’ acquisition of Pendula addresses those challenges head-on by expanding its Conversation Cloud™ platform with intelligent orchestration capabilities. The result is a solution that ...

Through the Bright Pattern Solution, customers and agents alike will experience personalized and effortless communication across all voice and digital channels. This comprehensive suite of ...

The beloved Tennessee-based bar-b-q franchise Buddy’s bar-b-q is leveling up their customer experience and communications through an exciting partnership with COMO, a data-driven customer engagement ...

NEW YORK, Dec. 14, 2021 /PRNewswire/ -- Global independent marketing and communications firm FINN Partners today announced that starting January 1, 2022, Medika.Life – a global opinion and news ...

CEO of Bidease, an AdTech startup on a mission to bring fully transparent, value-driven advertising to the mobile world. The life of a modern consumer is extremely fast-paced. They are active, mobile ...

NEW YORK, Nov. 22, 2021 /PRNewswire/ -- Global independent marketing and communications firm FINN Partners today announced that starting December 1st, the Pharmacy Podcast Network (PPN) – a news ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Trengo, a Dutch omnichannel communications platform, today announced that ...

Any savvy marketer should constantly be asking themselves: How do today’s customers engage with brands? Is it via mono-channel marketing? Multi-channel? Or perhaps omni-channel or opti-channel? In ...

Doxim® (http://www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today ...

The following is sponsored content. It may not reflect the views of our editorial staff. Building deeper and meaningful relationships with customers starts with excellent omni-channel communications ...

Here’s a question for employee communicators: If companies with a laser focus on customer experience can outperform those that don't, shouldn’t you focus your comms strictly through the experience ...