For the past twenty or so years, the business communications narrative can be summarized in one word: cloud. It’s not just comms; it’s IT in general, including most applications and infrastructure.

For two years running, mid-market and enterprise customers have ranked Mitel the "Best Value" in the Eastern Management Group's annual PBX (premises and cloud) customer satisfaction research. Mitel's ...

Mitel acquired Toshiba’s business phone systems in 2017, and access to the communication giant’s products and services has only strengthened the Canadian company’s reach into the worlds of both PBX ...

Focused mainly on replicating more traditional PBX capabilities in the cloud, Mitel MiCloud Connect does this job well, and it's even updated the service with good mobile support and some innovative ...

BELMONT, Calif. & OTTAWA, Ontario--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center ...

These articles are brought to you in association with Pocket-lint and our partners. The COVID-19 pandemic has thrown into stark relief that having reliable, crisis-proof, and flexible channels of ...

Zoom and Mitel launched a hybrid cloud solution integrating Zoom Workplace and AI with Mitel’s telephony platforms for enhanced communication. Zoom Communications, Inc. and Mitel have announced a ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

AI agents are getting faster, smarter, and more capable… and customers are starting to trust them as much as humans. Mitel’s latest platform update shows just how quickly the contact center landscape ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. An increasing number of employees today prefer to conduct ...

To recommend the best phone systems for small businesses, our team of expert writers and researchers hone in on the most important factors. We rate providers on value for money – including initial ...

Focused mainly on replicating more traditional PBX capabilities in the cloud, Mitel MiCloud Connect does this job well, and it's even updated the service with good mobile support and some innovative ...