National patient experience scores held largely steady in 2024, with modest improvements in several key areas. Compared to 2023, the latest HCAHPS data from CMS shows small gains in measures tied to ...

How "patient satisfaction" can influence hospital ratings and federal reimbursement—and why it's vital to look beyond patient ...

Concerns about the lack of balanced information provided about left atrial appendage (LAA) closure procedures on the web pages of top US hospitals have been raised by a new study. The researchers ...

Managing visitors is a key aspect of hospital management, presenting several considerations for patient and building security, staff workflow, regulatory compliance, and patient privacy. Visitor ...