Add Yahoo as a preferred source to see more of our stories on Google. Chick-fil-A leads QSR chains in drive-thru satisfaction, with a score of 98% despite having wait times that exceed seven minutes — ...

Vox AI, the conversational voice AI platform purpose-built for drive-thru and operations automations in quick service restaurants (QSRs), today announced the launch of Vox AI Pay as part of a new ...

Searching for ways to lower labor costs, restaurants are hoping that artificial intelligence can take down drive-thru orders — but it will likely be years before the technology becomes widely ...

Pulling up to the drive-thru might feel routine, but what if someone else was listening in? That’s the unsettling reality uncovered by ethical hackers who found “catastrophic” security vulnerabilities ...

Expecting customers to memorize every fast food menu isn't fair. However, having a decent idea of what you want before pulling into the drive-thru is simple etiquette, as not doing so slows down the ...

Taco Bell is the fastest drive-thru in the country for the fifth consecutive year, with an average service time of 257 seconds, per QSR Intouch Insight’s 2025 Drive-Thru Study. The annual report shows ...

Powered by Adyen, Vox AI Pay will debut at NRF 2026, allowing attendees to order drive-thru meals from a go-kart using Vox AI’s multilingual voice AI system and make a payment directly at the ...