Parking got testy in Southeast Baltimore last year. The city’s rodent eradication team visited Belair-Edison frequently. And street lights on East Northern Parkway kept breaking, according to ...

Baltimore is rolling out a “comprehensive modernization” of the city’s 311 service request system, including bug fixes, new features and a refreshment of its performance and accountability to make it ...

If you called Baltimore’s 311 line at any point in the past 34 years with the expectation of privacy or anonymity, you might be mistaken. A Thursday article from Cybernews reported the discovery of an ...

In one week, Baltimore residents made more service requests for snow and icy conditions than they did in all of last year — or any single year going back to at least 2020. While city agencies have ...